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Please use another machine, or speak to your IT team about this. If your version of Chrome doesn't start with 80 or higher, then you probably won't be able to record voice notes with Mote. Īre you trying to use Mote with Google Docs, within an LMS, such as Schoology? Unfortunately, right now we are having issues accessing the microphone within the Schoology application, and we don't have a solution at this time.ĭo you have Google Chrome version 80 or higher? Click this link to see your version of Chrome: Schoology Login and Submitting Assignments. We show a little notification window, and there's a system message from Chrome that you'll need to click, usually in the top left corner of your screen. For iPad issues including: damage, Wi-Fi, Self Service, Updating, Storage or other. Grant Google Docs or Google Classroom access to your microphone, if you haven't done so already. Have you installed the Mote Chrome extension from the Chrome Web Store? Tried all this, and haven't found a 'smoking gun'? Check out section 3 below. Usually this takes a few milliseconds, but we In some parts of the world, we've found that internet connectivity can be subject to constraints that affect the latency (time taken) for packets of information to travel to our servers. For this reason, mote doesn't work offline. Because we record and transcribe voice notes online, we need a good internet connection in order to create voice notes. Tried all this, and haven't found a 'smoking gun'? Check out section 3 below.Ĭheck your internet connection. Try using Mote at different times of the day - if things are better in the early morning or late evening, the issue may be related to your local network. Usually this takes a few milliseconds, but it can take more than 5 seconds if there are problems with your local network. This LMS assembles all the digital tools and content that teachers create for student interaction. You can check your connectivity by going to If you see any 'red' results, please read this article and share it with your IT team.Īll 'green'? In some parts of the world, we've found that internet connectivity can be subject to constraints that affect the latency (time taken) for packets of information to travel to our servers. Schoology allows students to engage in coursework in one place for all of their subjects. Your IT department may have implemented a firewall or other web filtering software. Please try disabling all of your other Chrome extensions, and see if this solves the problem.
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Sometimes other extensions can interfere with how Mote works. Try removing your Mote extension and re-adding the latest release from the Chrome Web Store. Click Chrome -> Quit Google Chrome, and then re-open. Have you been having problems for several days? Users will need to be logged in to Schoology for direct links to work.Have you previously been able to record mote voice notes? Integrating Google Drive with Schoology also allows teachers to utilize the Google Drive Assignments App to streamline the process for students to access, complete, and submit Google assignments all within Schoology.Ĭonnecting Your Google Drive in Schoologyįorce a Copy - Google Docs, Slides, Google Docs, Slides, Sheets, Forms Drawings, or Jamboard Teachers can use the Google Drive Resource App in Schoology in order to easily access and upload files saved to Google Drive. Google Drive is fully supported by our Learning Management System (LMS) Schoology. Google Drive Overview for Students- Google Drive Overview, Access, and Dashboard Google Drive Overview for Students- Creating, Uploading, and Managing Folders & Files Google Drive Overview for Students- File Sharing & Force a Copy Linking
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However, if you feel overwhelmed complete this form.
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These videos can be accessed by any BCPS staff member to learn how to navigate their BCPS Google Drive, create and manage Google files, or set the most appropriate permission level when sharing files with other staff or students. Shutdown the device: many issues can be corrected by shutting down the device. Google Drive: Working on the Same File at the Same TimeĪlthough these video resources are made for students to learn how to navigate their BCPS Google Drive, teacher Google Drives work the same way. Switching to Drive from Microsoft OneDrive Some helpful Google Drive start-up resources include:
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The Google Drive Help Center is full of user-friendly resource pages with step-by-step directions on getting started with Google Drive and other tools.